Frequently Asked Questions

Answers at your fingertips: Explore our FAQs at Safe Storage.

Ask Our Expert Team

Do I need to sign a long term lease?
No, we rent on a month-to-month basis unless the customer requests otherwise.

When can I move in?
If there is a storage space available that meets your specific storage needs, you can move in anytime during our normal business hours.

What type of documentation do I need to provide in order to rent a space?
We require a government-issued photo ID (example: driver’s license, state ID, or passport).

Are there any items that I am NOT able to store?
Materials or products that are liquid, explosive, flammable, toxic or biohazardous. Any groceries or dry goods, such as spices, pet food, bird seed or any types of edible Mardi Gras throws. Please contact us if you have any questions regarding a specific item.

How much notice needs to be given before I move out?
All contracts are month-to-month. However, you have to sign a move-out form in the office.

How do I make a payment?
Pay in-person, mail a check or pay over the phone.

What forms of payment do you accept?
Acceptable forms of payment include money orders, VISA, MasterCard, American Express, Discover, personal or business checks, and cash.

How do I know how much storage space I will need?
Contact our staff for assistance.

Do you sell boxes and storage supplies?
Yes. We sell various moving supplies in our office.

Do you flatbed dollies available at your facility?
Yes. You are welcome to use our complimentary dollies to move in.

Does there have to be someone in the office to let me through the security gates?
No. At the time of signing you will create your own security pass code that will allow you access to your unit during normal access hours.

Why Knight Owl Storage?

12 Month No Rent Increase Guarantee (Most storage facilities raise the rent every 90 days)
Convenient Access Hours
Both Climate Controlled and Non Climate Options Available
Moving Supplies Available for Purchase
Moving Trucks Available for Rent

Established in Mobile: A Three-Generation Family Legacy
Friendly Staff
Multiple Size Storage Units Available
Affordable Rates
Secure, Gated Units
Roll Up Doors on All Units
Complimentary flatbed dollies available for use

More Than Storage: we’re also your local, trusted U-Haul dealer with a full range of trucks, trailers, and moving supplies available for rent or purchase. Reserve your U-Haul today and make moving easier with our on-site pickup, flexible rental options, and friendly service. Check out our 513 Uhaul Reviews!

Storage Facility
Monday – Sunday: 6:00 AM to 8:00 PM

Office Hours
Monday – Friday: 9:00 AM – 5:00 PM
Closed for Lunch 12:00pm – 1:00pm
Saturday: 8:30 AM – 3:00 PM
Sunday: Closed

Phone number
(251) 660-0366

Tom was very helpful with setting up my air conditioned unit and RV storage. They were just installing a new security system and the place was very clean and well-kept. They have U-Haul's to rent and plenty of boxes and packing stuff there to purchase, which saved me a trip.

Vanessa – Google

The people that work here are amazingly sweet. We have used this place for storage 3 separate times. Will continue to go back if needed.

Mary H. – Google

Great prices and nice facility!!!

Kim K. – Google

Clean and simple to get in and out of easily. The staff is the best! I have two climate controlled units at a very reasonable price. Highly recommend this place!